Managers, types of managers and roles

 

Managers, types of managers and role

• Managers : Managers works in an organization but not every one works in an organization is a manager.
• Operatives : People who works directly on a job or a task and have no responsibility for over seeing works of other are called operatives.

Example- A works working in a tooth past factory, one who has to put cap on the toothpaste tube.

 

 Managers : Managers are individual in an organization who direct the activities of others.

Example- Supervisor (he is a low level manager)

There are three types of managers –

•       I.            Top level managers
•    II.            Middle level managers
• III.            Lower level managers

 

Top level managers

Example- MD, CEO, General Manager, Board of directors.

Role –

• 1.   Formulate basic policy and providing direction to the organization as a whole.
• 2.   Make a corporate plan for the entire organization.
• 3.   They take decision on all the matters.
• 4.   They maintain relationship with the outside party.
• 5.   They design structure of the organization.

 

Middle level manager

Example- Branch managers, Area manager, Territory manager etc.

Role –

• 1.   Evaluate progress report to top management.
• 2.   Evaluate performance of junior manager.
• 3.   Interpreting policies of top management.
• 4.   Motivating personal to achieve higher productivity.
• 5.   Assigning duties and responsibilities to staffs.

Lower level managers

Example- supervisor, foremen , section officers.

Role-

• 1.   Day to day operations of the business.
• 2.   To get things done by workers.
• 3.   Assigned works to workers.
• 4.   Guides, assist and help the workers.
• 5.   Motivate the workers.

Skill of a manager

Technical skill : Specialized knowledge and proficiency in the machines of the the particular job.

Example- a software engineer with good knowledge and deeper understanding of the job as compared to his subordinates.

Human skill : A manager should be with his manners and good behavior in nature. And should be talkative in any situation.

Example- A middle level managers who has to communicate with the top level manager as well as top level manager.

 

Conceptual skills : A manager with conceptual skills will analyze the problem. Someone without the conceptual skill will tend to dive straight into the problem where as someone with conceptual skill will take time to analyses the problem they look into the bigger picture.

Communication skills : Managers need to communicates their thoughts, idea to the employer and their employees.  Also communication are important while receiving ideas from others.

Decision making skills : If there any in any situation might be probably the some problem in that case, recognize, define and solve the problems effectively.

 

Managerial roles

• Interpersonal – Interacting with people inside and outside the organization.
• Figure head –  Ceremonial head/symbolic head of the organization.
• Leader – Hiring, training and motivating the employees.
• Liaison – Interacting with other manager outside the organization to obtain favors and information.